Question 1

What is GPT Chatbot?

Accepted Answer

GPT Chatbot is a next-generation AI chatbot builder that supports OpenAI, Anthropic Claude, Google Gemini, and DeepSeek models. Train it on your own data and deploy anywhere — website, WhatsApp, Instagram, Messenger, and more.

Question 2

What AI models are supported?

Accepted Answer

We support OpenAI (GPT-4 and GPT-5 series), Anthropic (Claude Haiku, Sonnet and Opus of 3 and 4 series), Google (Gemini Pro and Flash of 2 and 3 series), and DeepSeek (R1, V3, V4). Available models depend on your plan.

Question 3

What data formats can I upload?

Accepted Answer

We support PDF, DOCX, TXT, MD, TEX, CSV, XLSX, XLS, XML, images, YouTube videos (via transcription), and URLs (website scraping). Your AI learns from all of these.

Question 4

What languages does the chatbot support?

Accepted Answer

95+ languages are supported across all AI providers (OpenAI, Anthropic, Google, DeepSeek). Your chatbot can respond in the same language the user writes in.

Question 5

Can I share my chatbot publicly?

Accepted Answer

Yes. You control access via admin settings. Your chatbot can be embedded on any website or shared as a standalone public link.

Question 6

Can I give the chatbot custom instructions?

Accepted Answer

Absolutely. You can guide behavior, tone, restrictions, and workflows using our template-guided prompt engineering system.

Question 7

How do I embed the chatbot on my website?

Accepted Answer

Click "Embed" in your dashboard, then copy either the iframe snippet or the bubble widget script. Paste it anywhere in your website HTML — it works with any platform.

Question 8

What are AI Agents?

Accepted Answer

AI Agents are specialized models focused on specific tasks (sales, support, booking). They can be orchestrated by the AI Supervisor to handle the right queries automatically. The number of agents included varies by plan.

Question 9

What are Message Credits?

Accepted Answer

Message Credits track your chatbot's monthly usage. The cost per message depends on the AI model selected: simpler models use 1 Message Credit per message, while more advanced and expensive models can cost 10+ Message Credits per message. Plans range from 100/month (Free) to 10,000/month (Business).

Question 10

What are Training Tokens?

Accepted Answer

Tokens represent the maximum amount of data your chatbot can be trained on. Context windows range from 16k (basic models) up to 1,000k on the Business plan with all AI models.

Question 11

What is Function Calling?

Accepted Answer

Function Calling allows your AI to call external APIs and tools during a conversation. This enables actions like booking appointments, checking inventory, sending emails, or processing orders — all triggered by natural language.

Question 12

Where is my data stored?

Accepted Answer

All data is stored on AWS in Oregon, USA. We apply encryption in transit and at rest, and follow industry-standard security practices.

Question 13

Do I need to download anything?

Accepted Answer

No. GPT Chatbot is 100% cloud-based SaaS. You access everything from your browser — no downloads, no installations, no maintenance.

Question 14

What do you do with my data?

Accepted Answer

Your data is used exclusively to power your chatbot and improve the service you receive. We never sell your data to third parties.

Question 15

Is my data used to train AI models?

Accepted Answer

No. Your data is used solely to generate responses for your chatbot. None of our AI providers (OpenAI, Anthropic, Google, DeepSeek) train their models on API submissions.

Question 16

Is the chatbot end-to-end encrypted?

Accepted Answer

All data is encrypted in transit (TLS) and at rest. Standard analytics and conversation logging are not E2E encrypted by design, which allows you to view chat history in your dashboard.

Question 17

Is my data sent to third parties?

Accepted Answer

Only anonymized text chunks are sent to the AI provider (e.g., OpenAI) to generate responses. Your complete documents are never transmitted. We never share data with advertisers or data brokers.

Question 18

What security certifications do you have?

Accepted Answer

We are ISO/IEC 27001 certified, SOC 2 compliant, and GDPR-compliant. Our infrastructure has maintained a zero-breach record for 5+ years.

Frequently Asked Questions

Still have questions?